Shipping & Delivery Policy
Last updated: February 27, 2026
Keshavam Gruh currently delivers exclusively within Ahmedabad to ensure the highest quality and freshness of our handmade sweets.
1. Delivery Coverage
We provide delivery services exclusively to pin codes within Ahmedabad. If your pin code is unserviceable, our checkout system will notify you immediately before payment.
2. Processing Time
Since our sweets are prepared fresh in small batches daily, your order typically requires 1-2 business days to be processed, packed, and handed over to our delivery partners.
Orders placed after 4:00 PM IST will be processed the next business day.
3. Delivery Timelines
Once dispatched, standard delivery times within Ahmedabad are generally:
- Standard Delivery: 1-2 Business Days
Note: Sundays and public holidays are not considered business days for transit and delivery.
4. Shipping Charges
Any applicable shipping charges will be automatically calculated and clearly displayed at Checkout before you complete your purchase. We frequently offer free shipping promotions on orders exceeding a certain cart value—check the homepage or announcement bar for current offers!
5. Order Tracking
Once your order is shipped, you will receive an email containing a tracking number and a link to the courier's tracking portal. You can also view live status updates directly within the "My Orders" section of your Keshavam Gruh account.
6. Receiving Your Order
If the external packaging appears tampered with or severely damaged upon arrival, we strongly advise you to refuse delivery of the package and immediately contact our customer support team.
